AMI FAQ

The printer says Out of Media and won’t print any tags but I installed media. What can I do?

The most likely problem is the media gap sensor. Make sure it is in the proper position. See https://amitag.atlassian.net/wiki/spaces/ami/pages/246251521 Review the video titled Intermec Printer - Troubleshooting.

How can a user change their own password?

Start up the AMI Tagging application. On the Login screen, there’s a link to change the password.

How can a Manager change another AMI user’s password?

On the AMI desktop, there is a program called AMI User Admin. Run this program to change another user’s password.

Open

Open

1. Type in the user’s name to help narrow down the list

2. Select the user to update

3. Click on the Change Passwd Icon.

1. Type in the new password and verification

2. Click Save