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These three transactions have an Approved Amt, Approval Code, and Void / Tip entry. These three transactions will result in the customer being charged, thus, they will be charged to the customer.

Note: the TransDate column has the time of the transaction. The time zone is Eastern. So, it is one hour ahead of the Central time zone.

For example: on the first line, 6:01:47 PM is really 5:01:47 PM Central time.

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Q2: I want to lookup a credit card charge in Sound Payments but it won’t let me log in. I think someone changed the password and didn’t share it. Can you reset the password?

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