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Q1: I have a new employee starting soon. How do I get an RMH login for her?
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For future reference, cashiers should wait until they receive the cash, count it, then enter the amount. Performing work fast is important, but performing work accurately is more important.
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Q12: The RMH POS window start position is messed up so I cannot see the application window or RMH POS has an error message about the screen resolution being null. How do I correct this?
RMH POS stores its preferences in the file C:\ProgramData\RetailHero\RetailHero.preferences. If that file is messed up, it’s best to remove it and re-launch RMH POS. Then, a new file will be generated with the default preferences.