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To test the drawer, perform a No Sale by pressing F8. Once the receipt printer prints a no sale receipt, the drawer should pop open.
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Q2: I’m getting
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a POS error message about
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a TM-T88VIE device. What does that mean?
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The device TM-T88VIE is the Epson receipt printer. Sometimes there is a communication error between the printer and RMH POS. To resolve this issue, follow the exact same troubleshooting steps as above for the cash drawer. If it still doesn’t work, you may need to reboot the PC.
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Q3: The
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PAX S300 pin pad is not working properly or shows a black screen. How do I fix it?
Pin pads can malfunction when they are powered on for a long time. We recommend a reboot at least once a week. Unfortunately, PAX S300 pin pads can only be rebooted by performing a power cycle. Here’s how to power cycle a PAX S300 pin pad:
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