...
Q5: A customer wants to use multiple credit cards to pay for a transaction. When I enter the second amount into the credit card field, it turns red. What’s going on? How do I take multiple credit card payments?
This is the same bug as seen in Question #3 the question above. For some strange reason, RMH POS thinks you are over-tendering on the second credit card. You must enter a slightly lesser amount in the second Credit Card field and the remaining balance in the Cash field. Review the answer from abovethe previous question.
...
Q6: I’m trying to ring up an employee and I cannot find them in the system. How can I give them the employee discount?
...
If you cannot find an employee in RMH, it may be because they are so new, their employee customer record has not been put into RMH. In that case, search for the account N101. It is a generic employee customer account for new employees.
...
Q7: I made a bad cash drop. I entered $2000.00 instead of $200.00. How do I fix it?
...